Almare LLC — Policies

Terms of Service

Effective date: 08/12/2026

These terms govern use of the Almare LLC ("Almare") website and platform. By using either, you agree to them. Care businesses with a signed service agreement are governed by that agreement where it differs from these terms.

1. Accounts

  • Platform access is invite-only. Accounts are created by invitation from a care business administrator or by Almare, and each account is for one named person — credentials must not be shared.
  • You are responsible for keeping your sign-in credentials secure and for activity under your account. Administrator and owner roles must maintain multi-factor authentication.
  • Care businesses control their own workspace: their administrators decide who is invited, what roles they hold, and when access is removed.

2. Acceptable use

  • Use the platform only for legitimate workforce, compliance, and operational purposes of the care business.
  • Do not attempt to access another tenant's data, probe or bypass security controls, or misuse impersonation and support features.
  • Do not upload unlawful content or content you have no right to store.
  • Do not use notification features to send spam or messages unrelated to the platform's workflows.

3. Notifications

The platform sends transactional email and text notifications generated by workflow events — invitations, hiring updates, document reminders, training and scheduling notices, and security alerts. Text messaging is governed by our SMS & Text Notification Policy; recipients can opt out of texts at any time. Care businesses that customise notification templates are responsible for the content of their customisations.

4. Data

Each care business owns the records in its workspace. Almare processes them to provide the service, as described in the Privacy Policy. Tenant data is isolated with database-enforced row-level security, actions are recorded in an append-only audit log, and per-tenant backups are available to administrators.

5. Availability and changes

We aim for high availability but do not guarantee uninterrupted service; maintenance windows and third-party outages can affect access. We may improve or change platform features over time. If a change materially reduces functionality a care business depends on, we will give reasonable notice.

6. Intellectual property

Almare owns the platform, its software, and this website's content. Care businesses retain all rights to their own data, logos, and documents uploaded to their workspace.

7. Disclaimers and liability

The platform is provided "as is". Compliance features assist with — but do not replace — a care business's own legal and regulatory obligations. To the maximum extent permitted by law, Almare's aggregate liability arising from the service is limited to the fees paid for the service in the twelve months preceding the claim, and neither party is liable for indirect or consequential damages.

8. Termination

Care businesses may stop using the service per their agreement; we may suspend accounts that violate these terms, with notice where practicable. On termination, a care business may export its records before its workspace is closed.

9. Governing law and contact

These terms are governed by the laws of the State of Indiana, USA. Questions: Almare LLC, 2425 N Meridian St, Suite B-102, Indianapolis, IN 46208 · info@almarellc.com · +1 (317) 572-8458